our story

As Paula Deen’s sons, we had the incredible fortune to learn a lot from mama growing up in her Savannah, Georgia kitchens. With her loving guidance, we were taught to cook from our hearts, laugh from our bellies and welcome guests like they were part of our own family.

With this warm spirit of southern hospitality, and in partnership with award-winning master vintner and celebrated restaurateur, Doug Margerum, we are honored to bring to your table an assortment of beautiful hand-selected wines to help you toast to food, family and fun

return policy

Satisfaction Guaranteed

If for any reason y’all are unhappy with your product please let us know by emailing help@deenbrotherswine.com or calling 1(844)480-9576.   

 

Failed Delivery Attempts

After you purchase your order you will receive a receipt via email.  We recommend shipping your wine to an address where you, or a representative who is at least 21 years or older, can sign for you.  Many customers choose to ship to their workplace to ensure delivery.  Please keep an eye out in your email inbox for delivery notifications and make a plan to receive and sign for your wine.  We will attempt to deliver your shipment to you a total of three times.  After the first failed delivery attempt you will receive an email notification letting you know that you have missed a shipment.  If you miss all three delivery attempts your order will be shipped back to us.  In the case of returns due to failed delivery, we will refund your credit card minus the cost of return shipping of up to 50% retail cost of your order depending on your location. 

 

Returns

Your satisfaction is important to us.  You may return your unopened order and we will refund your credit card minus the cost of return shipping of up to 50% retail cost of your order depending on your location.  Should you wish to return a single, unopened bottle, please contact us by emailing help@deenbrotherswine.com or calling 1(844)480-9576.  Restrictions may apply.


Damaged or spoiled wine

It’s rare but wine can get damaged during the shipment process.  If you receive a damaged package, please contact us immediately by emailing help@deenbrotherswine.com or calling 1(844)480-9576.

 

Weather delays

Extreme weather conditions such as high heat or freezing temperatures can alter the quality of wine. In the instance of extreme weather conditions, Deen Brothers Wine reserves the right to hold shipments until safer weather conditions to allow for a quality delivery.

 

Canceling Your Order

If you would like to cancel your order please contact help@deenbrotherswine.com or by calling 1(844)480-9576.  If your order has already been shipped, the order cannot be cancelled.  You may return the shipment and we will refund your credit card minus the cost of return shipping of up to 50% retail cost of your order depending on your location.

 

Canceling Your Subscription

If you have placed a subscription order you are welcome to cancel it anytime by emailing help@deenbrotherswine.com or logging into your account on www.DeenBrothersWine.com and cancelling your subscription.  If you any questions about your subscription that are not answered on the website, please contact us at help@deenbrotherswine.com or by calling 1(844)480-9576.